DIMP connects every step - from the moment a filing arrives, through AI analysis and fraud detection, to the desk where action is taken, and back into the model that learns from every outcome.
Role-based · multi-factor verified · full audit trail.
Hyperautomation applied end-to-end: each step feeds the next, every action is logged, and the whole pipeline gets smarter with every case.
Companies and individuals submit annual reports through the secure portal. BAW workflows handle multi-format uploads. AI runs first-pass validation: completeness, format, basic consistency.
NLP parses unstructured filings. ETL pipelines clean and normalize. Everything lands in a centralized data warehouse - one source of truth across DIMP.
ML models benchmark each filing against historical baselines and industry standards. Predictive analytics surface anomalies; pattern recognition flags suspected fraud for review.
BPM rules direct flagged data to Compliance, Audit or Customer Service queues automatically - no manual triage, no lost cases, full traceability.
Officers review, request documents, escalate or close cases. Every message and document is logged and traced. Customer service follows up with citizens and businesses.
Outcomes feed back into the ML models. Process mining surfaces bottlenecks. Leadership dashboards turn operations into evidence - and evidence into the next decision.
The four pillars that turn the Tax Office from reactive paperwork into a data-driven institution.
One warehouse, one view across every department.
From descriptive to predictive - at filing-level detail.
Manual triage replaced by rules, AI and BAW.
Anomaly + pattern + behavioral signals, fused.
What the connected pipeline delivers in practice - for leadership, compliance, operations and the citizens we serve.